Privacy Policy
Last updated: March 27, 2026
1. Introduction
This Privacy Policy explains how Nokta.dev Pte. Ltd. ("we", "us", "Context") collects, uses, and protects information when you visit our website at usecontext.xyz and interact with our services.
Context is an on-premise software product. When deployed in your environment, your organizational data remains entirely within your infrastructure. We do not have access to, process, or store any data that you process through the Context software on your own systems.
2. What We Collect
2.1 Website Visitors
When you visit our website, we may collect:
- Basic analytics data (page views, referrer, browser type) via privacy-respecting analytics
- Information you voluntarily provide (name, email) when booking a demo or contacting us
2.2 Customers
When you become a customer, we collect:
- Business contact information (name, email, company, role)
- Billing and payment information processed through our payment provider
- Support communications
2.3 What We Do NOT Collect
Context is deployed on-premise within your infrastructure. We do not collect, access, store, or process any of your organizational data, documents, conversations, or knowledge base content. Your data never leaves your environment.
3. How We Use Your Information
We use collected information to:
- Respond to demo requests and support inquiries
- Process payments and manage your account
- Improve our website and services
- Send product updates (with your consent)
4. Data Sharing
We do not sell your personal information. We may share information with:
- Payment processors (Stripe) to process transactions
- Analytics providers that respect user privacy
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at privacy@nokta.dev.
6.1 GDPR (European Economic Area)
If you are in the EEA, we process your data based on: (a) your consent, (b) contractual necessity, or (c) our legitimate business interests. You have the right to lodge a complaint with your local data protection authority.
6.2 CCPA/CPRA (California)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
6.3 PDPA (Singapore)
We comply with the Singapore Personal Data Protection Act. You may contact our Data Protection Officer at privacy@nokta.dev for any PDPA-related inquiries.
7. Cookies
Our website uses essential cookies for functionality. We do not use tracking cookies or third-party advertising cookies. Analytics, where used, is privacy-respecting and does not track individual users across sites.
8. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact and billing data is retained for the duration of the business relationship plus any legally required retention period.
9. International Transfers
Nokta.dev Pte. Ltd. is incorporated in Singapore. If your data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact
For questions about this Privacy Policy, contact us at:
Nokta.dev Pte. Ltd.
68 Circular Road #02-01
Singapore 049422
Email: privacy@nokta.dev